Bingo Floor Clerk Customer Service & Call Center - Anacortes, WA at Geebo

Bingo Floor Clerk

SUMMARY
This position shares the combined responsibility for calling of the Bingo, and floor clerk. Team member must be able to learn and gain knowledge of internal controls and departmental procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
CALLER
Prepare callers stage for smooth running of the bingo session by setting up the bingo balls into the top of the machine and preparing all paperwork for easy access during session.
Turn on all projectors with the remote controls located in the bingo supervisor office for the bingo balls to be seen by all guests.
Count paper for sales by comparing to receipt supplied by the Supervisor. When all is verified, sign and return receipt to clerk.
Request assigned bank from the main cash cage in the casino area using the number issued by the shift supervisor and count said bank for accuracy.
Set up the admission sales area for smooth operation of paper sales and sell paper with the Point of Sales computer.
Count and return all admission paper to Supervisor after all sales are final. Return and count bank in with cage & signs off on paperwork.
Ensure all needed announcements are easily accessible for the smooth run of the session.
Call the session with clear, precise words and maintain caller's Canoe Catch sheet when needed for smooth running of session.
Ensure appropriate maintenance of the bingo balls by changing sets after each day.
Clean all bingo ball sets with ball cleaner mixture after each use.
Turn off all projectors and return remotes to supervisor's office after each session end.
Clean caller stand removing any garbage and cover machine after each session end.
FLOOR CLERK
Provide excellent guest service using good judgment and portraying a pleasant, courteous personality to guests at all times.
Count all paper allocated following department procedure and prior to start of selling.
Greet and sell Bingo paper machines to guests while at admission station prior to start of games.
Walk Bingo floor continuously during play and sell additional Bingo paper to guests.
Verify winning cards by reading back numbers to caller.
Make payouts to winners following department procedure.
Reconcile sales following department procedures.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); one to three months' related experience and/or training preferred.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
NIGC/Swinomish Class II Gaming License
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Caller:
While performing the duties of this job, the caller is regularly required to sit for up to 1 to 1 1/2 hours at a time; use hands to finger, handle, or feel bingo balls and paper. Must be able to speak clearly and loudly so guests can hear bingo numbers accurately. Must have excellent hearing in order to immediately respond to a bingo being called.
Floor Clerk:
The employee is regularly required to stand and walk for periods of 1 - 2 hours while wearing an apron holding approximately ten (10) pounds of weight from paper, currency and coins. The employee must regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include distance vision, and peripheral vision in order to see room clearly for raised hands and/or paper.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually quiet to moderate with audio speakers announcing numbers and general audience noise. With the exception of Cosmic Bingo.
While performing the duties of this job, the employee is exposed to tobacco smoke.Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.